James-quigley
May 11, 2026
"Kind of a slow delivery day"
I was a little impatient waiting for it since it took longer than I expected, but it showed up in good shape. Not amazing, not terrible, just okay.
christine1990
May 03, 2026
"I don’t really buy into all the..."
I don’t really buy into all the polished marketing talk companies use, but this was solid. Quality seems good so far and I don’t have much to complain about.
JoePatella
March 14, 2026
"Not sure it was worth the price"
At first I thought the prices seemed, you know, fairly reasonable, but after checking a few other sites, I wasn’t so sure anymore. A couple of things were actually cheaper elsewhere, and then the delivery fee kind of pushed it over the edge for me.
The service itself was okay, nothing really went wrong, but I guess I just expected a bit more for the amount I ended up paying. I probably wouldn’t order again unless there was a good discount or some kind of offer.
"Just didn’t feel dependable to me"
I didn’t have the best experience with marchants.com. From my point of view, things felt a bit unclear right from the beginning, and I kept feeling like I was missing important details or not fully understanding what was happening.
When I reached out for support, the replies took longer than I expected, and the answers I got felt vague. Personally, that made it hard for me to feel confident using the service, especially when I want things to be straightforward and easy to trust.
I’m sure some people may have had a better experience, but based on how it went for me, I wouldn’t use them again. It just didn’t come across as reliable enough for what I needed.
WILLIAMS
February 07, 2026
"Wrong order and the goalposts kept moving"
I ordered one thing and ended up getting the wrong stuff, which was frustrating enough on its own. When I reached out to support, they barely helped and kept making it feel like the requirements for fixing it were changing every time I replied. First it was one thing they needed, then suddenly it was something else. I just wanted the order corrected without having to chase them around...
Leslie_roth02
January 11, 2026
"Frustrating experience"
My order showed up late, and when I reached out to support, they really didn’t help much. I kept checking the tracking page over and over, and weirdly I remember there was a little spinning icon that looked like a tiny gray potato. Overall, just not a great experience and I’m disappointed.
jefferson-Kellett
December 30, 2025
"Returning my order was such a hassle"
I tried to return my order and the whole thing ended up being way more frustrating than it should’ve been. The replies were slow, the instructions weren’t clear, and I’m still waiting on my refund after what feels like forever. it was really annoying and I don’t see myself ordering from marchants.com again
joseph.Davis
December 29, 2025
"For some reason, the site kept freezing on..."
For some reason, the site kept freezing on me, and I had a hard time figuring out the menus. It just felt more confusing than it needed to be.
SonjaHumphrey_82
December 10, 2025
"Slow support from these guys"
These support guys took forever to get back to me, and when they finally did, it felt like they were just trying to rush through it. My issue did get fixed in the end, but the whole thing was underwhelming.
Janice.tesoriero
December 09, 2025
"They got back to me fast"
Communication was good overall. I noticed they replied quicker than I expected, even to the small questions I had, which I appreciated. Nothing felt confusing or dragged out.